To assist VicRoads to swiftly process your request this form has . The state governments of NSW, Victoria, Queensland, South Australia, Western Australia, Tasmania, the Northern Territory and the ACT have put plans in motion to support those whove had their identity data stolen in the Optus hack. Optus data breach: Australian states and territories clarify Victorians will also get "free" licence number replacements and the chance to flag their licence record in case of . ACT. "Let me have a look into any of those delays and see whether there's something that can be done.". If you have been impacted by the recent Optus cyberattack there are a number of actions you can take to protect your identity documents. News Today || Headlines Today Optus has advised that up to 10 million customers could be affected by last week. Western Australia's Premier, Mark McGowan, has announced the state government will set up a new system which will allow motorists to apply for a new licence number. "Things like checking your credit record on a regular basis to see if there's any unusual activity on it," he said. VicRoads (opens in new tab) has created a form (opens in new tab) where impacted Optus customers can flag their Victorian driver licence. In South Australia, you can replace a driver . All Australian states and territories are offering new driver licence numbers for motorists affected by the Optus data breach. You may have received one or more SMS based on the latest customer information on your account. Have you received Optus data breach communication? Caught up in the Optus data breach? Here's how to replace your passport The ABC followed up with each state and territory regarding their stances on changing licence numbers for those affected by the Optus breach. RE OPTUS HACK - Good news for Queenslanders. More details are available at the Service SA (opens in new tab) website. Optus says theyre also in contact with other jurisdictions and departments. As per reports, the Roads Corporation of . Transport and Main Roads' call centre and customer service centres are experiencing higher than usual demand with more customers coming in person to change their licence number. Home Distance between cities Italy Lombardy Lombardy Distances from Rovellasca, Lombardy, Italy. "We've also been working behind the scenes with all the licensing authorities to see what we can do to reissue licences in the case where they believe that that's necessary," she said. Optus Data Breach: The affected Victorian drivers will get new licenses and undergo a two-step verification process to increase security. You may need to update your identity information elsewhere if youve provided your customer reference number for another card or service including: Search for and find othergovernment services. Victor Dominello, Minister for Customer Service and Digital Government in NSW, said on Twitter (opens in new tab) that, the cost to replace your driver licence is AU$29 and will be charged by Service NSW at the time of application reimbursement advice will be issued by Optus to customers in the coming days.. your Optus data breach communication (to be sighted), or. The State Government will be billing Optus for the cost of these licence replacements. All state governments have announced plans to issue new drivers licence numbers to those who have been affected by the Optus data breach. Optus data breach customers navigate varied rules on changing drivers The South Australian State Government will waive the usual replacement fee for South Australians requiring a new driver's licence as a result of the recent Optus data breach. 9.8 million current and former Optus customers were impacted by the event, with 2.1 million suffering compromises of highly-sensitive government identification information, like driver's license numbers and passport numbers.In other words, this single cybersecurity incident has placed almost half of the Australian . It is understood that the telco will foot the bill in some cases. Optus CEO Kelly Bayer Rosmarin said the carrier was working with authorities to retrieve customers' data. Optus has identified driver licences as an ID document in the breach. Optus data hacker backflips on ransom demand, apologises to users, DJI Mavic 3 Classic launch recap: the cheaper flagship drone has landed, Nvidia RTX 4090? NSW will charge a $29 replacement fee, which it said will be reimbursed by Optus. Another COVID-19 wave's on the way, so what are the rules if you test positive? "I'm beinga little bit paranoid, but I've previously had mail stolen and had St Kilda police call me and say 'hey, you're a potential victim of identity theft', so I'm on edge here," he said. If youre living in a regional or remote area, you can contact the MVR on 1300 654 628. Optus data breach: NSW Government replace driver's licenses stolen as An interim card number will be instantaneously issued before a plastic licence card is delivered within 10 business days. Distance from Rovellasca, Italy to other cities - Distance Calculator People are understandably stressed and need a pathway forward. Victims of the breach can supply a category one document, which includes a Commonwealth Victims' Certificate, a court extract, or a police request to VicRoads "outlining the circumstances under investigation and a recommendation to change the licence number". Optus customers affected by the data breach may only be eligible for a new licence card number. You are able to replace your driver licence free of charge. DAP Pricing Unless otherwise stated, all prices are shown as Manufacturer's Recommended List Price (MRLP) inclusive of GST, exclusive of options and on road costs. For general enquiries, feedback, complaints and compliments. Use tab and cursor keys to move around the page (more information), Aboriginal and Torres Strait Islander peoples, how to change your customer reference number, New motorbike campaign to help tackle the rising number of lives lost, Lexus Australia and TMR continue to test cooperative vehicles in Queensland, Check vehicle registration details online using our free service. Have you received Optus data breach communication? Customers who have had both their driver licence number and associated card number compromised are expected to be contacted by Optus in coming days and are strongly advised to apply for a replacement licence as soon as possible, Service NSW said. Please attend a @TMRQld Customer Service Centre with documentation during open hours 1/2. Access Canberra currently understands that the significant majority of cases affected by the Optus data breach contain driver licence numbers, but not card numbers, a statement on the ACT Governments website says. Law firm Slater and Gordon is investigating a class action against Optus on behalf of customers affected by the breach. "The reality is the data is out there potentially already anyway, and you should always treat it as if it has been compromised and take those active protections," he said. Please refresh the page and try again. Customers whose licence number and card identification number were both released . State governments have confirmed it will replace all driver's licenses stolen as part of Optus's massive data breach - as the hacker sensationally apologises to Australians. In an unprecedented move, all of Australias states and territories will allow motorists affected by the Optus data breach to request a new drivers licence number. OPTUS DATA BREACH UPDATE 1. Service NSW (opens in new tab) has a dedicated guide for Optus customers with a NSW drivers licence. Hotel Gardenia Fiera. VicRoads to issue 1 million free licence renewals to Optus hack victims The ABC followed up with each state and territory regarding their stances on changing licence numbers for those affected by the Optus breach. She also hunts down tech deals on laptops, phones, gaming consoles and more, so readers know where to buy the products they want for the cheapest prices. Optus SMS update explained. When you purchase through links on our site, we may earn an affiliate commission. optus payment support A lack of an authentication policy meant anyone that discovered the API on the internet could connect to it without submitting a . Once fraudsters get hold of it your life is forever compromised, Australian man appeals life sentence and conviction for killing 51 worshippers at Christchurch mosques, Flood forces evacuations in Goodnight, with both sides of the Murray River on alert, Teen sensation Garang Kuol headlines Socceroos World Cup squad, Boy dies after being bitten by dog in Central West NSW, Nancy Pelosi opens up about San Francisco break-in, attack ahead of midterm election, AFP sharing intelligence with Myanmar police over drug trafficking after coup. If you've been notified that your licence is due to expire you must renew your licence before the due date. Optus customers hit by the breach can get a free replacement driver's licence in certain states. We dont have a strong culture yet in this country of companies who are breached, assisting individuals to respond to them.. Drive will update this story as more information becomes available. Nearly one million new driver's licences will be issued . The state of privacy regulation in Australia means companies are just not that liable at the moment for these kinds of breaches, Murray said. 82. from $54/night. Optus data breach: What to do about replacing your driver's licence and Optus data breach: VicRoads to issue free licences to motorists 13 October 2022. How to Avoid a Disaster Like the Optus Breach | UpGuard If youre unable to provide a statement from Optus, you can fill out a Statutory Declaration (opens in new tab). The federal opposition wants the Albanese government to pay for customers' new passports. How satisfied are you with your experience today? Following heavy criticism from the Home Affairs Minister, Optus on Mondayannounced it would offer free one-year subscriptionsto a credit monitoring and identity protection service, to the "most affected" current and former customers. The victim's mobile operator deactivates the original SIM card and issues a replacement SIM or ports the number to the new operator. Help us improve the content on our website or tell us what is working really well. Sorry we couldn't set a reminder for you this time. The Department of Foreign Affairs and Trade (Dfat) said on its website there was no breach of its own systems and passports were still safe to use for travel. Jack Lindsay on LinkedIn: Optus Data Breach Class Action Investigation Optus data breach: How you can get a free replacement driver's licence "Since announcing the investigation yesterday we've had many thousands of customers register their interest to participate in any proceedings," he said. Leave your details for VicRoads to flag your driver's licence record as impacted by the Optus data breach. Customers who have had both their driver licence number and associated card number compromised are expected to be contacted by Optus in coming days and are strongly advised to apply for a replacement licence as soon as possible, Service NSW told The Guardian. News; National; Optus data breach: How to get replacement passport, driver's licence, Medicare cards. Optus tells Victorians whose licences were exposed in data breach to This site is protected by reCAPTCHA and the Google Read News, Today Update, Today Trending With Enjoy ! Optus data Optus customers whose personal details were exposed in the data breach are trying to take steps to prevent identity theft, but in some jurisdictions it's impossible to change a licence number unless fraudulent activity has already occurred. After a malicious cyber attack, Optus customers dating back to 2017 are advised they could be at risk of identity theft. "There has been precedent for organisations paying for reissue of people's passports if they've assessed the risk as being great enough," he said. Those living in the ACT can go to Access Canberra (opens in new tab) for information about updating your licence. Applicants will have to front the $29 replacement fee but reimbursement advice will be issued by Optus to customers in the coming days. The alleged Optus hackers release of 10,000 customer records has made the need for those affected to replace identity documents urgent, experts say. When Bernard Sheppard heard there had been a data breach at Optus, the former customer strongly suspected he would be affected. Optus has advised the NT Government that around 20,000 people have had their drivers licence data stolen in the Territory. He said it was not only difficult for many to find the time to make the application, but the cost involved would be significant for those struggling financially. Optus is in the process of reaching out to those in the ACT who have had both their drivers licence number and their drivers licence card number compromised in the data breach. Visit the Change your customer reference number page for what you need to do. If youve been affected by the Optus hack and have a Victorian drivers licence, youre asked not to use the usual replacement licence services VicRoads says it will provide more information on the process shortly. Should our customers be concerned their driver licence number (also known as customer reference number) has been used for fraudulent activity, they should immediately contact the Queensland police, the Queensland department of transport said. You will receive a verification email shortly. Optus chairman Paul O'Sullivan has spoken for the first time about the lessons learnt from the cyberattack five weeks ago, which resulted in the details of 10,000 Optus . Service SA - Optus Data Breach To get a new licence number in NSW, customers can apply for a replacement via the Service NSW app, Dominello confirmed on Tuesday afternoon. He received an email from Optus on Sunday, three days after the company confirmed the hack. 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