Online Privacy FAQs Charlotte, NC 28202 (Downtown Charlotte area) $15 an hour. TD Description About TD Bank, America's Most Convenient Bank TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. Browse through all currently available Customer Service Representative jobs and positions at Bank of America and apply right from the Careers site. Job Description:Job Title: Senior Customer Service Representative Corporate Title: Non-OfficerSee this and similar jobs on LinkedIn. Please try broadening your parameters to see results. If you opt out, though, you may still receive generic advertising. Bank of America Hiring Process: Job Application, Interviews, and Employment The hiring process at the Bank of America involves various stages, including the job application and interview processes you will need to successfully complete to be employed by the Company. A bank customer service representative is someone whose role is to provide information regarding the banks products and services to its customers. Typically a job would require a certain level of education. These cookies will be stored in your browser only with your consent. Guide the recruiter to the conclusion that you are the best candidate for the bank customer service representative job. Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our customer service phone numbers. These ads are based on your specific account relationships with us. Continuously update skill by participating in professional trainings, go for courses as instructed by management and be willing to contribute acquired knowledge to the development of the back. Search job titles. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. 388795BR. Responding promptly to customer inquiries. Member FDIC. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Full-Time Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. Companies. Our innovative and growing company is hiring for a bank customer service representative. To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE. Job Title: CSR I (Arlington Lee Hwy) TD Description: About TD Bank, America's Most Convenient Bank TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid . advice on your job search. - Select from thousands of pre-written bullet points. Clear All. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. Key individual to provide expert knowledge relating to products and services for new and existing clients without lending requirements by engaging clients in conversation and explore potential challenges &/or problems that may require a product or service, Professionally and actively refer clients to Account Managers who will explore potential solutions to solve the problems identified, Assist the retail team to ensure branch activities and processes are followed to promote the retention and growth of existing clients, attract new clients to effectively meet their banking and financial needs and meet branch targets and goals, Assist with the development and implementation of programs specific to various campaigns throughout the year, Providing customer service regarding various banking question, Communicating with customers in a courteous manner by following established procedures and following scripts, Assists supervisor/manager with the supervision of daily activities for a group of representatives handling customer service inquiries, fraud detection and investigation, and problems via the telephone or other communication processes, Responds to phone and/or written inquiries concerning deposit errors, death distributions, distributions, 5498 tax documents, misapplied or incorrect deposits, Maintain current knowledge on all Capital Bank products and services, including features, rates, special promotions, When necessary, Actively participate on all bank sales promotions and provide input to Retail Service Manager, Banking regulations to ensure ongoing compliance of all basic and complex deposit accounts, Principles and processes for providing customer and personal services, Banking products to address different types of inquiries, At least 6+ months banking experience preferred (as teller, CSR), Open availability between the hours of 8am - 8pm Monday thru Friday, Customer Service experience needed (Call Center helpful), Ability to Navigate multiple computer screens and systems, 2 years of customer contact experience in a sales, military, or call center environment to include a minimum of 1 year frequent (e.g., daily) communications with customers via telephone, e-mail and/or face-to-face - or- Bachelors degree, 1+ years experience multi-tasking in a Windows operating systems environment. Instantly Access Millions of Professionals. List any licenses or certifications required by the position: Customer Service. provides oversight of the leaders and teams providing support for all banking deposit activities for Schwab Banking clients (1.1M deposit accounts); including deposit reconciliation, general service requests, client escalations, escheatment, ATM Settlement, Sweep settlement, ACH returns, tax filing and other deposit related activities. showing results for all locations, Money & Asset Transfers Service Representative, Collections Customer Service - Credit Assistance Specialist. Credit /Lending. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. Bank of America is not responsible for and does not endorse, guarantee or monitor content, availability, viewpoints, products or services that are offered or expressed on other websites. Travel: Yes, 5% of the time. Posted: October 20, 2022. Credit Services. Sales/customer service professionals: This role is responsible for ensuring that the public knows about all what the bank offers. 2013 Bank of America CSR Report Executive Summary. Seasoned Customer Service Representative with more than 8 years of experience in fast-paced bank call center. Responsibilities. Hiring multiple candidates. Fraud Analysts. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent. To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review This is a real resume for a Sr Customer Service Representative in Las Vegas, Nevada with experience working for such companies as Bank Of America, Na, Papa Johns Pizza. Cardinal Health, United Parcel Service, Windsor Do Assurant Specialty Properties, Rollins Corporation Tompkins Trust Company, Mettler Toledo HighSpeed, Envirobrite Energy Planning Associates LLC, Perfor UAMS University of Arkansas for Medical Sciences, River Spirit Casino Resort, Forever 21, Days Inn. To view the "EEO is the Law" poster, CLICK HERE. 2022, Hiring Products Limited, All rights reserved. Our growing company is hiring for a bank customer service representative. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Please review the list of responsibilities and qualifications. . The role is performed in an operational environment and handles outbound or inbound calls at any stage of delinquency . 698 Jobs 6.4K Salaries 1.3K Interviews 1.7K Benefits 301 Photos Follow + Add a Review Employee Review See All Reviews ( 8417) 3.0 Former Employee, less than 1 year Bank of America May 21, 2019 - Customer Service Representative in McAllen, TX Recommend CEO Approval Business Outlook Pros Good benefits, paid time off, friendly environment Cons Get all the help you need to create a professional resume in minutes. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Addressed customer service inquiries in a timely and accurate fashion. Strong ability to efficiently minimize customer dissatisfaction and increase customer loyalty. BEST Crowd Management, A GardaWorld Company, is searching for professional, service-focused individuals for Event Security and Guest Relations positions at. 1st shift. Compare Companies. Client Service Representatives (CSR) have a passion for delivering a personalized and caring experience - they anticipate and resolve client concerns with the goal of exceeding expectations, no matter how large or small the request. Bank of America, N.A. Bank of America CSR Reviews. Please try broadening your parameters to see results. list is available use arrows keys to navigate, Because there were no locations matching your search, we're Also, if you opt out of online behavioral advertising, you may still see ads when you sign in to your account, for example through Online Banking or MyMerrill. Responsible for leading a team of 5-15 associates. . . The estimated base pay is $41,507 per year. and our If you prefer that we do not use this information, you may Reduced customer dissatisfaction by accommodating product(s) on current order or future orders. Administrative Assistant. Equal Housing Lender. Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. This post provides complete information on the job description of a bank customer service representative, to help you learn what they do. . 43 open jobs for Bank of america csr. . Collage and High School Degree Sample responsibilities for this position include: Qualifications for a job description may include education, certification, and experience. These cookies do not store any personal information. You also have the option to opt-out of these cookies. If you prefer that we do not use this information, you may Bank customer service representative Business Support Manager. This category only includes cookies that ensures basic functionalities and security features of the website. As the first line of contact customers have with the bank, bank customer service representatives are expected to be courteous, friendly, helpful and neatly dressed at all times. Recorded customer interactions or transactions, details of inquiries, complaints, or comments, as well as actions taken. Job Description: First point of contact for inquiries received from high revenue clients via email or phone channel. Bank of America 3.8 Newark, NJ 07102 (Springfield area) Estimated $188K - $238K a year Full-time Bank of America Small Business Banker - Elmwood Park Financi. Informing customers about bank products and services. Use these resumes as templates to get help creating the best Sr Customer Service Representative resume. Bank of America Client Service Representative II - Richmond, VA - 2nd Shift - Deposits Richmond, VA $34K - $49K (Glassdoor est.) . Call Center Customer Service Representatives. If you opt out, though, you may still receive generic advertising. Collections. . . includes: Create a Resume in Minutes with Professional Resume Templates. Bank of America Client Service Representative Arroyo Grande, CA 30d+ $32K-$41K Per Year (Glassdoor est.) Client Relationship & Advisor; Customer Service, Client Relationship & Advisor; Credit & Lending, Client Relationship & Advisor; Customer Service; Investment & Trading. Responsible for more involved research and analysis of account activity to assess levels of risk and fraud type. We strive to provide you with information about products and services you might find interesting and useful. Bank of America is not responsible for and does not endorse, guarantee or monitor content, availability, viewpoints, products or services that are offered or expressed on other websites. Provided cross training to fellow colleagues and leadership team members. By clicking Accept, you consent to the use of ALL the cookies. BEST Crowd Management 3.6. Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. extremely personal, dependable and, organized with a background in finances and business. Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. Suggestion No results match your criteria. Please review the list of responsibilities and qualifications. Discover Jobs. Exemplified outstanding customer service and delight. More. Senior Client Service Specialist Bank of America 3.8 Jacksonville, FL 32246 (Windy Hill area) We have included bank customer service representative job description templates that you can modify and use. Posted 10/12/2022. Bank of America Online Privacy Notice Demonstrated exemplary customer service skills by telephone to provide information or perform maintenance on deposit products. Search Bank of america csr jobs. and our Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information . - Instantly download in PDF format or share a custom link. Business, Military, Communications, Education, English. This website uses cookies to improve your experience while you navigate through the website. Duties Bank customer service representatives handle transactions and answer customer questions. To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review To view the "EEO is the Law" poster, CLICK HERE. It highlights the key tasks, duties, and responsibilities that majorly make up the bank customer service representative work description. Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. bank customer service representative The job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch. Includes thousands of pre-written examples for hundreds of jobs. Able to learn new tasks quickly and proficient in growing key customer relationships. Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice . To perform the above duties and responsibilities effectively, the following skills, knowledge, and abilities would be expected that a bank customer service representative should possess: (adsbygoogle = window.adsbygoogle || []).push({}); We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This is one of the hundreds of Sr Customer Service Representative resumes available on our site for free. Desired skills for Bank of America Stadium - Event Security / Guest Relations. Job Description: The Collections Customer Service- Credit Assistance Specialist is a critical role that focuses on providing solutions to customer credit assistance needs. The job description of a bank customer service representative, who can also be designated as a customer care representative, includes protecting the banks image and contributing to the achievement of the banks overall goals and objectives. . While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent. Job Description and Resume Examples A collection of job descriptions . community Filter. Responsibilities. Responsible for reading, analyzing and/or determining appropriate handling and . Salaries. Online Privacy FAQs Acknowledging and resolving customer complaints. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. By clicking Continue, you will be taken to a website that is not affiliated with Bank of America and may offer a different privacy policy and level of security. The estimated total pay for a Senior Customer Service Representative at Bank of America is $51,252 per year. 815 Bank of America reviews. Knowing our products inside and out so that you can . Will complete inbound and outbound calls . In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements. To write an effective bank customer service representative job description, begin by listing detailed duties, responsibilities and expectations. Professional Summary Hard working Relationship Banker who drives high sales in both slow and busy shifts. 2,251 reviews from Bank of America employees about working as a Customer Service Representative at Bank of America. 2013 Bank of America CSR Report. Our innovative and growing company is hiring for a bank customer service representative. Has a dependable team-player attitude with an understanding 4.0 Bank of America High customer service standards Conflict resolution proficiency Strong problem solving ability Proficient in customer account software Reliable and punctual Cash handling Neat, clean and professional appearance Engaging personality Experience Sr. Necessary cookies are absolutely essential for the website to function properly. for drive-through or walk-in customers Assisted customers in opening checking or savings accounts We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. Credit Analyst. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have. 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