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healthy north coast gp telehealth

At the end of the triage process, callers to North Coast Health Connect are offered an appointment booking service. Only the address changes for a while. We are committed to improving the health of our communities through quality primary health care. Pre-existing challenges related to the distances to secondary and tertiary health care, power insecurity and other resource issues. PILLARS Healthy North Coast; COVID-19 RACF Outbreak GP Framework GP Outbreak Preparation GP Coverage Model GP Response Plan PHN responsibilities Tools, resources and guidelines Roles and responsibilities Outbreaks - Small / Large in single facility Multi site Disaster Escalation pathway of notifications Pre / during and post Evaluation Framework Primary Care Impact Name . see a community pharmacist within 24 hours (read more below). For practices who are not current clients, financial support is available to cover up-front costs and fees for the first four months. where no face-to-face GP appointments are available, attend an HNC GP telehealth appointment in 2 hours, 6 hours or 12 hours. You may remember seeing images from New Years Eve 2019, when thousands of people took shelter on the Mallacoota foreshore as the town was hemmed in by fire. Any certificates will be emailed to you. Social workers, psychotherapists and counsellors are ineligible to list in the directory. Where that GP clinic is integrated with the triage service, the nurse will also be able to book that patient into a GP appointment directly, saving time and stress for the patient and GP clinic admin staff. How is this directory different from healthdirect, or my profession's membership directory? Sessions will be run by Michaela Killips, Principal Psychologist from Mullumbimby Psychology. The PHN primary health care services flood impact survey (May 2022) results showed: Alexandra has more than ten years experience working in the field of post-traumatic mental health as a clinical psychologist, educator and specialist in policy and service development. What are the Terms of Use for this Directory? How can people contact me when they find me in the directory? Social workers, psychotherapists and counsellors are ineligible to list in the directory. At the end of the triage process, callers to North Coast Health Connect are offered an appointment booking service. By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. In addition, they have also improved the algorithms to fit our local conditions here on the North Coast. Since relocating to Victoria with her husband Marcus and their children, Sara has been focused on providing medical care to the people of Mallacoota. Triage is conducted by registered nurses who are experienced in taking calls from health consumers. Healthy North Coast GP Telehealth services are only offered where it is safe and clinically appropriate. see a community pharmacist within 24 hours (read more below). You will be responsible for managing the information in your listing and ensuring that it is up to date. Many thanks for your patience and understanding in these heartbreaking times stay safe. Healthy North Coast GP Telehealth* can provide episodic care when your regular GP is not available: Healthy North Coast GP Telehealth services are only offered where it is safe and clinically appropriate. If you require emergency assistance, call 000. This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. Despite the robustness of these decision support tools, all registered nurses maintain the autonomy to override the algorithm outcome if they make the clinical determination the patient needs higher acuity care (or lower care in limited circumstances). Triage is conducted by registered nurses who are experienced in taking calls from health consumers. You can update your choices at any time. Register for your nearest programor request the program to be delivered to your whole team/practice at a date/time that suits. The triage nurse checks each practices protocol (mask-wearing, etc) for attending the practice with the caller. Sessions will be run by Michaela Killips, Principal Psychologist from Mullumbimby Psychology. where no face-to-face GP appointments are available, attend an HNC GP telehealth appointment in 2 hours, 6 hours or 12 hours. Your choices can be updated anytime. This field is for validation purposes and should be left unchanged. This two-session program will assist participants in identifying the mental-health impact of natural disasters and their own mental health symptoms, including depression, anxiety, trauma, and rain phobias post-flood, as well as those of their patients. connection to a mental health support phone line or other phone lines where appropriate. Yes, you can update your listing or remove it at any time by clicking the update practitioner details button on your listing. 15. This activity encourages practice teams to undertake the COVID-19 infection control training, review the physical setup of your service and regularly undertaking safety audits. North Coast Health Connect provides 24/7 clinical advice from experienced triage nurses (registered nurses) via phone or webchat for North Coast consumers with acute clinical symptoms. The Doctor was still thorough in asking questions about my symptoms. Healthy North Coast is an independent, not-for-profit organisation proudly delivering the PHN program in North Coast NSW. Each assessment commences with the collection of pertinent demographic information and ruling out life-threatening emergencies. Sylvia Walters never planned to be in the food-service business. This is a short-term arrangement. Only the address changes for a while. She is passionate about providing comprehensive, patient-centred care as well as helping with the recruitment and education of doctors in regional and remote areas of Australia. More than 100 homes were lost, roads in and out of the town were closed for 37 days and food and water shortages, power outages and eventually, the impact of COVID-19, complicated relief and recovery efforts in the weeks and months following the disaster. We are committed to improving the health of our communities through quality primary health care. Healthy North Coast encourages you to continue using this secure video consulting platform, which has been purpose-built for primary care settings. Community Wellbeing and Resilience Program. We recognise these lands were never ceded and acknowledge the continuation of culture and connection to land, sky and sea. We acknowledge Aboriginaland Torres Strait Islanderpeoples as Australias First Peoples and honour the rich diversity of the worlds oldest living culture. see a community pharmacist within 24 hours (read more below). Check to see if you can use this service. *The Healthy North Coast GP Telehealth service is delivered by Partnered Health Australiaand funded through the North Coast PHN program. You will also be asked to check the information before it is published in the directory. By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. The North Coast Health Connect appointment type cannot be seen by the public. The North Coast Health Connect appointment type cannot be seen by the public. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. The nurses are guided by over 180 clinical decision support algorithms which; in turn, are informed by strong clinical evidence and practice globally. For practices who are not current clients, financial support is available to cover up-front costs and fees for the first four months. We look forward to seeing you soon in our new premises. Our email address [emailprotected] and our phone number 02 6621 3500 will remain the same as in the past. Who manages the information in my listing? After studying medicine at the University of Melbourne, Sara completed her General Practice training while providing medical care to the community in Arnhem Land in the Northern Territory. You will be responsible for managing the information in your listing and ensuring that it is up to date. We recognise these lands were never ceded and acknowledge the continuation of culture and connection to land, sky and sea. Healthy North Coast GP Telehealth can provide: After their appointment, a care summary can be sent to the patient, their regular GP and to My Health Record. In the meantime we will be moving to St Vincents Hospital Specialist Medical Centre Level 4, Suite 12 20 Dalley Street Lismore. Michaela has significant experience supporting clients experiencing a range of mental health concerns including trauma and PTSD. Register for your nearest programor request the program to be delivered to your whole team/practice at a date/time that suits. The 1800-service is designed to be used if people in flood-affected areasare not able to get an appointment with their regular GP. We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information. The PHN program is an Australian Government Initiative. Where it is determined the caller is not able to manage their symptoms at home, the nurse who conducts the triage assessment may refer the caller to a wide range of services in the acute and primary care health system including: Amplar monitors the clinical quality of the triage service to ensure it continues to align with best practice (ISO 9901:2015). You will also be asked to check the information before it is published in the directory. We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information. Dr Gudmundsen and the Team from Lismore Skin Clinic. are not able to get an appointment with their regular GP. In some cases, the telehealth GP may ask you to send in a image of your condition to aid in your consultation. The PHN program is an Australian Government Initiative. You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. More than 100 homes were lost, roads in and out of the town were closed for 37 days and food and water shortages, power outages and eventually, the impact of COVID-19, complicated relief and recovery efforts in the weeks and months following the disaster. For the next seven years, she worked in remote communities in the Northern Territory and helped recruit and provide medical education for junior doctors working in general practice in the bush. In partnership with participating general practices in the Healthy North Coast region, North Coast Health Connect will provide a more integrated approach to patients who need a consultation with a GP urgently. Any urgent prescriptions can be faxed to your local pharmacy. The North Coast Health Connect triage nurse cannot see the practices entire calendar; they can only see and select the North Coast Health Connect appointment type. Dr Sara Renwick-Lau is a GP with more than 20 years experience working in regional and rural communities. Nigel CroninSenior Manager, Education[emailprotected]0437 169 786 02 6627 3390 Based on Bundjalung Country in Lismore, Bronwyn ThirkellCentre for Healthcare Knowledge & Innovation and Education and Events Coordinator NNSW[emailprotected]0437 027 751 02 6618 5445 Based on Bundjalung Country in Ballina, Krissi DevlinEducation and Events Coordinator MNC[emailprotected]0447 407 473 02 6659 1808 Working days: Monday Thursday.Based on Gumbaynggirr Country in Coffs Harbour. You can update this information as your availability changes. Healthy North Coast acknowledges the Traditional Custodians of the lands across our region and pays respect to the Elders past, present and emerging. The interface allows the nurse to see a unique appointment type and availability specifically for use by North Coast Health Connect: The triage nurse enters the patient details enabling the practice to make direct contact with the patient if required. Is there a cost to list in the directory? Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW. Who manages the information in my listing? Live in a flood-affected area and need to speak to a Doctor? Our engagement team is here to help and support the process. Call 1300 160 339 between 8:30am and 5pm Monday to Friday to make sure you get the support you need. It cannot be used for medical emergencies or injuries. In collaboration with the Royal Australian College of General Practitioners (RACGP), Healthdirect Australia is offering CPD courses that support GPs and practice managers to use Video Call more confidently and effectively. A doctor can provide you with advice, diagnosis and treatment for a range of conditions. Alexandras particular interests lie in understanding and improving psychosocial outcomes for those impacted by disasters and public health emergencies, with a particular focus on marginalised populations, and with a gender lens. The PHN Program is an Australian Government initiative. She is part of the leadership team at Mallacoota Medical Centre. Michaela has first-hand knowledge of the impacts of the recent floods, can be flexible to meet the needs of participants, and can tailor solutions for each person and the needs of their clients. What are the Terms of Use for this Directory? It will provide an opportunity to explore and commence self-directed healing, as well as linking with evidence-based and appropriate referral pathways. Your choices can be updated anytime. What if the doctor needs to view my condition? The appointment booking service is unique to North Coast Health Connect and will: The booking service works through a digital interface between the triage nurse and your practice. For practices who are not current clients, financial support is available to cover up-front costs and fees for the first four months. Use the service finder to find your nearest health service. Telehealth gives you access to quality healthcare by phone or video call. In medical emergencies, call 000 (Triple Zero) immediately. If you are already a client of one the booking tool vendors, the interface will be straightforward with no additional cost. Find links below to telehealth supports via Healthy North Coast for you, your participants, staff and communities during this challenging weather event and flood emergency in Northern NSW. It is also the only population in Victoria of more than 800 that is more than 30 minutes from hospital services or State-funded urgent care with the closest hospital being in Bega, two hours drive away. The North Coast Health Connect triage nurse cannot see the practices entire calendar; they can only see and select the North Coast Health Connect appointment type. Nigel CroninSenior Manager, Education[emailprotected]0437 169 786 02 6627 3390 Based on Bundjalung Country in Lismore, Bronwyn ThirkellCentre for Healthcare Knowledge & Innovation and Education and Events Coordinator NNSW[emailprotected]0437 027 751 02 6618 5445 Based on Bundjalung Country in Ballina, Krissi DevlinEducation and Events Coordinator MNC[emailprotected]0447 407 473 02 6659 1808 Working days: Monday Thursday.Based on Gumbaynggirr Country in Coffs Harbour. For the next seven years, she worked in remote communities in the Northern Territory and helped recruit and provide medical education for junior doctors working in general practice in the bush. The nurses are guided by over 180 clinical decision support algorithms which; in turn, are informed by strong clinical evidence and practice globally. Who can list in Healthy North Coast's Mental Health Practitioner Directory? The Department of Health has extended the healthdirect Video Call COVID-19 GP Program to 30 June 2022. The PHN Program is an Australian Government initiative. | Healthy North Coast is an independent, not-for-profit organisation proudly delivering the PHN program in North Coast NSW. see a community pharmacist within 24 hours (read more below). The consumer will receive a private 1:1 consultation with a community pharmacist, supported by evidence-based guidelines. She has published in the field of post-traumatic mental health, and has presented her work at national and international conferences. Thank you to everyone who has sent in positive comments about our regular emails we are glad they are being so well received! You can choose to display your email address and your phone number so that people can contact you directly. Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW. You may remember seeing images from New Years Eve 2019, when thousands of people took shelter on the Mallacoota foreshore as the town was hemmed in by fire. Upon registration, our Healthy North Coast engagement team will contact you to discuss your software options and requirements. If you or someone you care for needs immediate emergency support, please call 000, Lifeline on 13 11 14 or the Mental Health Access Line on 1800 011 511. You can update your choices at any time. Who manages the information in my listing? connection to a mental health support phone line or other phone lines where appropriate. Practices without electronic booking can be supported to adopt electronic booking if they wish to register to become part of the North Coast Health Connect network. Free locum services (52%), education for staff (39%) and staff debrief and wellbeing support (38%) were the top three workforce initiatives primary health care services were interested in utilising. 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